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Inkbird customer service

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Yoshi
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Topic starter
 

The other week I had an alert telling me my humidity was 85% and after checking online and doing some tests I found the relay was sticking and not turning off the humidifier on ocassion.

 

I assumed I’d have to buy a new one as it was a year old but I thought I’d email customer service and I thought I should post about how good they were.

 

They replied in less than two hours every time I replied and gave me a test to run. When I gave them the result they said sorry we will replace the unit but as it’s been over 3 months I’d have to pay the postage. So they just sent me an eBay link for £6 and it’s already on its way the day after and due to be delivered next day.

 

Defiantly make sure you get in touch with customer service if you have any problems with inkbird products.

 
Posted : August 27, 2022 8:06 am
Doctor X, im_sparky, Hart and 24 people reacted
artmann
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I've had their thermostat and humidistat for a long time with no problems. Good to hear customer service is good.

 
Posted : August 27, 2022 9:47 am
Doctor X, im_sparky, Hart and 18 people reacted
im_sparky
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@yoshi right on! It is always good to hear about businesses that take care of their customers. I love my Inkbirds.

To see a World in a Grain of Sand, And a Heaven in a Wild Flower,
Hold Infinity in the palm of your hand, And Eternity in an hour.
― William Blake

 
Posted : August 27, 2022 7:31 pm
Doctor X, Stootie, monkeydo and 12 people reacted

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