When the forum receives updates, there may some some features that do not work properly. This is mostly due to browser caching issues.
Your website browser will save small packets of information to make website you visit often load faster. After updates, these old packets of info can clash with the new code. In circumstances like this, you should delete the browser cache on your device.
Exactly how to do this, will differ depending on what device you're using. Before clearing all of your browser cache, try refreshing the cache of the page your having issues with first.
How to Force Refresh a Single Page
When you refresh a page, your browser serves up the cached version of the page, rather than downloading all of the assets again. But you can bypass the cache and force a complete refresh by using some simple hotkeys:
- Windows and Linux browsers: CTRL + F5
- Apple Safari: SHIFT + Reload toolbar button
- Chrome and Firefox for Mac: CMD + SHIFT + R
This method only bypasses the cache for the specific page that you’re on. It leaves the rest of your browser cache untouched. Therefore, this option is great if you’re experiencing issues with just a single page. But if you want to completely reset your cache across the entire site, you’re better off just clearing your entire browser cache.
In the top right hand corner of the Chrome browser you will see three vertical dots. Click those, and a menu will open up. Hover your mouse over "More Tools" to see another menu. In this second menu you will see the option "Clear Browsing Data", click that.
Another screen will open up and you will see a few options in a box. You only have to tick the box that says "Cached Images and Files". Everything else is fine to leave un-ticked.
Then click the "Clear Data" button, and everything should work fine on your next visit to the site.
Alternatively, you can also use the hotkey combination: CTRL + SHIFT + DEL. Chrome will open up a new tab with a popup window titled Clear Browsing Data. Make sure that only the Cached images and files box is checked. Otherwise, you might accidentally clear your browsing history, saved passwords, cookies, and more.
Click the three lines (hamburger icon) in the top-right corner and choose History > Clear Recent History. On a PC, you can just click Ctrl-Shift-Del. Then the "Recent History Box" will pop up. Here, you'll find a pull-down menu with time range options to clear that spans from "Last Hour" to "Everything."
If you click the details button you will see the various types of data you can try to delete (browsing history, cache, etc.). Choose the ones you would like to delete and then click "Clear Now."
You can also access the menu by using the shortcut: CTRL + SHIFT + DEL. Firefox will then open a popup. In the Time range to clear: drop-down, select Everything. Then, make sure to only check the Cache box to avoid clearing important browsing data. Then, click Clear Now to clear your cache.
Click the little gear in the corner and select Safety > Delete browsing history (or alternatively, click Ctrl-Shift-Del). This pop-up screen only gives you the option to delete your browsing history in bulk. There's no way to just delete smaller spans of time such as the past hour or past day. Click the boxes next to the types of information you would like to delete, and then click the "Delete" button at the bottom.
You can also access the menu by using the shortcut: CTRL + SHIFT + DEL. Internet Explorer will open a popup. Make sure to only select the Temporary Internet files and website files box to avoid clearing important information. Then, click the Delete button at the bottom
To clear the browser cache for Safari, you have two options. If you’re ok with clearing your entire browsing history (including cookies and visited pages), you can take the easy approach and just go to Safari → Clear History:
Again, this method takes a scorched earth approach. In addition to your browser cache, it will also clear your browsing history, cookies, etc. To only empty Safari’s browser cache, you’ll need to enable the Develop menu by going to Preferences → Advanced and checking the Show Develop Menu in Menu Bar box.
Then, you can go to Develop → Empty Caches to clear Safari’s browser cache.
I hope this helps! If you are having any issue with anything on the forum, then please try deleting browser cache. If the problem persists, let forum admin know, and please provide a link of the page you're having issues with, with a detailed description of the problem
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